Privacy


Our Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering or subscribing on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To quickly process your transactions
  • To ask for ratings and reviews of services or products
  • To follow up after the purchase is completed

How do we protect your information?

We take the security of personal data seriously. We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

The SSL certificate on www.moonink.co.uk is activated. SSL Certificates are small data files that digitally bind a cryptographic key to a company's details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. 

We will store all of the personal information you provide to us in our database and it is only accessible by persons who have access rights to such systems, who are required to keep the information confidential. 

Our website is hosted by SITE123. You can view their privacy policy here. 

All transactions are processed through our secure provider Selz and are not stored or processed on our servers. You can view their privacy policy here. Selz uses Stripe and PayPal to securely process payments online.

All transactions and credit card information on Selz is protected with industry standard security, including encryption and SSL security. The Selz platform is also PCI compliant.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.

For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

 We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.

If you turn cookies off, It won't affect your experience .

Please see our Cookie policy for more information.

Retaining personal information

Personal information that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes.

We will retain documents (including electronic documents) containing personal data:

  • To the extent that we are required to do so by law;
  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Third-party disclosure

We do not sell, trade, or otherwise transfer your data to third parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Personal data shall not be transferred to a country or territory outside the European Union unless that country or territory ensures an adequate level of protection for the ‘rights and freedoms’ of data subjects in relation to the processing of personal data.

Please contact info@moonink.co.uk if you have any questions.